Delivery Terms & Carriage Charges

Most orders are sent out the same day using a 24 hour service.  However, sometimes delivery may be delayed for a variety of reasons (such as snow), in any case you should expect delivery within 2-3 days of placing an order - please call us on 01603 418 408 if you need an item urgently.

If any item on your order is out of stock we will contact you and advise you of the expected delay. You will be given 4 options. 

1:  Cancel the entire order.

2: Wait for the entire order to be delivered.

3: Take delivery in stages (this will incur extra postage charges).

4: Change the order for suitable alternatives so that we can dispatch immediately.

Delivery is made by either the Royal Mail or Parcelforce. We will use the most economical service available.

Within England (excepting the Channel Islands, Isles of Scilly, Isle of Man and Isle of White), Wales and Southern Scotland carriage will be charged at cost (with no maximum weight), with a minimum of £1.80 and a maximum of £5.50.

Shipping charges are automatically calculated using the weight of the package, and charged as follows -

The calcualted weight and cost will appear beneath your shopping cart. If you think this price is incorrect please give us a call on 01603 418 408 - the computer is perfect, the human inputing the weights isn't.

Orders to the Highlands and Islands of Scotland  (post codes IV, HS, KA27 - 28, KW, PA20 - 49, PA60 - 78, PH17 - 26, and ZE) are charged at the above rates for less than 1.5 Kg, and at £11.00 for greater the 1.5 Kg.

Orders to the Isle of Man, Isles of Scilly, Isle of White, Northern Ireland, and Northern Scotland (post codes BT, IM, and TR21-25) are charged at the above rates for less than 1.5 Kg, and at £13.75 for greater the 1.5 Kg.

We will email you to confirm delivery charges for all International orders which includes the Channel Islands and Southern Ireland.